At Database Creations, we offer a variety of resources when you
have questions or need help using our products. Use our online
support center to search our FAQ's, download a product update, submit a technical support
request, or purchase a technical support plan. Technical Support is
available to all Database Creations customers with registered
products. Customers who have not yet registered their Database
Creations products may do so through the
Product Registration form. If you have questions about the
Technical Support Center, please call 860-644-5891.
If you are looking for assistance with developing
custom modules or solutions for your specific business needs
We can help! Database Creations Certified Business
Partners can help with your installation and customization needs.
Several of our Partners have created additional modules and
functionality for use with Database Creations software for specific
See our Business
Partners page for a listing of available partners or email
firstname.lastname@example.org for assistance.
Need help with your Database Creations product? We offer a
variety of technical support options,
based on an extensive repository of product and industry knowledge.
Regardless of the Database Creations product you use, or your
organization's size, we pride ourselves on providing support for
each and every customer.
We also offer a wealth of free Web-based support information:
Please take a look through our
articles relating to workarounds or things to be aware
of when using Database Creations developed products with
Access 2007 and 2010. If
you are using our products under Access 2010/2007 and think you have discovered a problem, please send
along a detailed email to
email@example.com or check the various
support sites and user forums on the web for assistance.
No issues have been
reported at this time other than setting full
permissions to the Business! program folder and data
Other Sources of Support
If you have questions pertaining to Microsoft
Access, try one of these sites for assistance.
Microsoft Access Support Page - Microsoft's main support page
for Microsoft Access.
Experts-Exchange - One of the most powerful Community Support
resources in the world. From software to hardware issues, their vast
IT library puts more IT information at your finger tips.
Partners - Provide customization, installation and training
services for Database Creations business software products.
PC Charge - If you are looking for
assistance on PC Charge, you need to contact Verifone, the
manufacturers of PC Charge:
PC Charge Technical Support Phone: 877-659-8981
(for general help on PC Charge software)
PC Charge DevKit Technical Support Phone: 877-659-8983 (for
development help on the Dev Kit)
Verifone on the Web:
Technical Support Contact Information
Note: Database Creations only
provides support on products we develop, if you need support on
third party products, please contact the developer of the product
directly. For a list of tech support contact information for third
party products see Third Party Product
Phone: 860-644-5891(8:00 a.m.4:30 p.m.
To order a support plan, click
here or call 800-277-3117.
If you have questions or comments regarding our technical support
You can request to download the latest updates available for products
developed by Database Creations.
Updated 1099/1096 forms and reports for Tax Year
2012 - available for
Business! Standard Edition and Business! Professional Edition users.